Privacy Policy

Welcome to The Paraplanner Club. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website www.theparaplannerclub.co.uk (the “Website”) or interact with us directly.

The Paraplanner Club operates a free mentoring community. Mentoring is delivered through the Pushfar platform, which is embedded within our Website via an iframe. Mentors and mentees create accounts directly with Pushfar and must agree to Pushfar's own Privacy Policy and Terms of Use.

Pushfar is a separate organisation and acts as an independent data controller for personal data processed on its platform. We do not access or monitor the content of mentoring messages exchanged on Pushfar.

The Paraplanner Club Limited (“we”, “us”, “our”) operates a free UK-based mentoring community for paraplanners, career changers, and individuals exploring a career in paraplanning.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: hello@theparaplannerclub.co.uk

For the purposes of UK data protection law, The Paraplanner Club Limited is the data controller for personal data collected through this Website and our direct communications.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different types of personal data about you which have been grouped together as follows:

• Identity data – This includes your full name, title, and career stage (for example student, career changer, paraplanner, or senior paraplanner).

• Contact data – This includes your email address and, where provided, your telephone number.

• Professional and mentoring data – This includes information you provide about your role, employer (where applicable), career background, mentoring preferences or goals, and any feedback or testimonials you choose to share with us.

• Technical data – This includes your IP address, browser type and version, operating system, device information, time zone setting, and other technology used to access the Website.

• Usage data – This includes information about how you use the Website, such as pages visited, links clicked, and interaction with content. This may include limited, high-level activity data obtained from Pushfar (for example whether a user is active on the platform) but does not include the content of mentoring messages.

• Marketing and communications data – This includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We collect personal data in the following ways:

• Direct interactions – when you sign up to our mailing list, complete forms on the Website, provide feedback, or contact us by email

• Automated technologies – through cookies and analytics tools used on the Website

• Third parties – including Pushfar, Mailchimp, website hosting providers, and analytics platforms

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO's website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO's website:

• The right to access – You have the right to ask us for copies of your personal information.

• The right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.

• The right to erasure – You have the right to ask us to delete your personal information.

• The right to restriction of processing – You have the right to ask us to limit how we can use your personal information.

• The right to object to processing – You have the right to object to the processing of your personal data.

• The right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.

• The right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please email hello@theparaplannerclub.co.uk

Our lawful bases for the collection and use of your data:

• Consent – where you have actively opted in, such as subscribing to our newsletter

• Legitimate interests – where processing is necessary to operate, manage, and improve the mentoring community and Website, provided your rights are not overridden

We use cookies and similar technologies to operate the Website and analyse usage. This includes tools such as Google Analytics 4 and the LinkedIn Insight Tag.

You can manage your cookie preferences at any time using our cookie management tool.

Please read our cookie policy for further detail.

We do not sell or rent your personal data.

We may share your data with trusted third parties who support our operations, including:

• Pushfar (mentoring platform)
• Email and communication providers (for example Mailchimp)
• Website hosting and analytics providers

These third parties are required to process your data securely and only in accordance with our instructions and applicable data protection laws.

We take appropriate security measures to protect your personal data from accidental loss, unauthorised access, misuse, alteration, or disclosure.

In the event of a suspected data breach, we have procedures in place to investigate and respond promptly. We will notify you and the relevant regulatory authorities of a breach where we are legally required to do so.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, and reporting obligations.

We do not transfer your data outside of the European Economic Area (EEA) unless adequate safeguards are in place to protect your personal data. If data is transferred internationally, we ensure compliance with applicable data protection laws.

We work with carefully selected third-party service providers who assist in delivering our services. These providers undergo data security and compliance reviews to ensure they meet GDPR and data protection standards. We only work with companies that use encryption and secure data processing.

You can unsubscribe from marketing emails at any time by clicking the ‘Unsubscribe’ link in any email or by contacting us at hello@theparaplannerclub.co.uk.

We may update this Privacy Notice from time to time. The latest version will always be available on our website.

If you have any questions about this Privacy Notice or your personal data, contact us at:

Email: hello@theparaplannerclub.co.uk

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details above.

If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO.

The ICO's address: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint